Developing new models of legal aid that promote justice and access to the civil justice system This article was originally published in our publication Legal Design and Innovation on Medium. Along with Carlos Manjarrez of Legal Services Corporation, I led a short data camp for legal aid leaders at LSC ITCon in New Orleans earlier this month. This was a test for a possible longer data camp/design where we could run. Smarter technology: How do we use the Internet as a legal resource? How can we get people who search the Internet on the right legal path? How can we use technology in smart ways to improve the delivery of legal services through data, intelligent support and interactive personalization? We`ve designed the site so that it can be expanded over the next few months to include more tips and FAQs on how a tenant can control the eviction process and take defensive steps to protect themselves. This website is unique in that it provides national coverage and detailed legal information to tenants. Here we publish our team`s work and reports, as well as guest posts from professors, designers, technologists, students, and others working on legal design efforts. Text messaging for the judiciary: We developed Wise Messenger to make it easier for courts and legal aid groups to send text reminders, hotlines, procedural coaches and online recordings to the public. To learn more about our work on SMS, click here. When we think about how we can better communicate a policy, a rule, a legal process, we can imagine 3 different levels of how we can use design to make it more. More and more judicial leaders are realizing that forms are essential to people`s access to the justice system and want to make them more usable, useful and attractive.
But how exactly can courts improve the user-centered design of their official forms? System design is the most complex type of design that attempts to coordinate a large number of products, services, communications, and interactions in a large and continuous system of people. Examples of systems design include the creation of a new tribunal, agency or university program. More broadly, design is an approach to problem solving. It is a process that allows us to trigger innovation. Design – especially « human-centered design » – focuses on recognizing the deep and compelling needs of its target groups in order to develop interventions that enhance the experience of these people and add value to them. It focuses on « user experience » and how to set up visuals, products, services and systems that deliver that in an excellent way. It focuses on the end users of the problem domain and includes an experimental, action-oriented, and iterative approach to generating multiple possible solutions to a problem, testing them, and then adapting successful ones to larger implementations. An excellent visualization of a legal process! How Laws are Made – by Design for America by Jane Wong, Stanford Legal Design Lab Fellow This article was originally published on Legal Design and Innovation I`m excited to share exciting new developments in our efforts to unify the admissions systems of nonprofit legal aid organizations in the San Francisco Bay Area. To summarize my April update, Project Legal Link`s Sacha Steinberger and I have .
There are better ways to communicate complex legal information than dense legal documents. I put more of my images on Noun Project, so anyone can use this visual language for legal issues and things. You can download them for free here on the name. People are overloaded with information on a daily basis and need support in this overload. They consume information quickly and when they find themselves in stressful situations, experiencing grief or feeling pressured, making big legal decisions without years of education and legal experience is a challenge. Explore how new technologies, services and policies can bring effective and ethical innovation to the legal system In my recent presentation at the Equal Justice conference alongside the Harvard Access to Justice Lab, I presented a short practical image I created that would guide people in how they « serve the process. » Our lab develops new solutions to make the civil justice system more accessible and fair. Here are some of the projects we create, pilot and evaluate. For a full list of projects, see: legaltechdesign.com It can be helpful to think of design as a set of processes, ways of thinking, and mechanics. Together, they provide an opportunity to solve problems and come up with ideas.
The chapters in this book are structured around these three categories – with in-depth information about the design process that allows you to structure your actions, mindsets that allow you to focus on the right things, and mechanisms that help you inspire your ideas and ensure your designs are engaging and relevant. Please visit us on 20.05. at 1 p.m. ET for the public presentation of the design studio MIT/Stanford Legal Design Lab: Blueprints for Justice. As courts strive to design hybrid courthouses that include remote proceedings and virtual services, 8 MIT students have proposals and guidelines for the future of justice and theirs. Jose joined the lab as the first full-time fellow to work on a year-long design project around new forms of dispute resolution. During his fellowship, he also led workshops and courses on new business models, process mapping, logic and arguments, and design research methods that have been brought to justice. He is Director of the Center for Innovation in Law at Sergio Arboleda University in Colombia and co-founder of Lexter, a legal technology company in Colombia.Previously, he was a senior partner in the M&A practice of Posse Herrera Ruiz (Colombia), partner in the international arbitration practice of Skadden Arps. Slate, Meagher & Flom LLP in London and Legal Affairs Officer in the Legal Affairs Division of the World Trade Organization. Our team conducted extensive legal research and assembled a national network of housing law experts to explain in plain language whether tenants could be evicted, how long they had to pay their rent, and what new protections they might have in court.
It also has a national database of local legal aid groups, court support sites, emergency rental programs, and other services with which we could connect tenants in any state. Design offers methods and priorities to transform the legal industry, better align legal outcomes with the wishes of its users, and create ambitious new visions for the delivery of legal services. A conceptual approach to legal services focuses on people and their contexts, asks how their status quo could be improved, and then examines the potential of technology as an intervention. Improved communication: How do we communicate legal processes to better use them for our clients? How can we better educate people about the law – so that legal information is more engaging, understandable and actionable? That`s not to say that consumerism, emotional connections, and business methods can`t be useful parts of legal design work. We should always be attentive to our users` emotional states and preferences for spending money. But the main concern should be to improve their wisdom and understanding. New Training and Leadership: How do we train a new generation of legal leaders? How do we bridge the generational gap within the legal profession? How do we manage the generational gap within legal aid organizations? How can we prepare a new generation of leaders for legal organizations – who are tech-savvy and know how to lead strategically intelligently and appropriately, especially after the current leadership retires? These are all challenges that the legal structure could face. Do you have (or can you recommend) documents on the use of design principles in memoranda and legal briefs to be submitted to the courts? Look for inspiration in your area and on the Internet.
Comic book contracts, graphic justice projects and visualized contracts. In addition, there are two main actors who are separate and yet connected: the layman and the lawyer. For the layman of the legal system, how can we make it smarter, more autonomous and more autonomous and in control of the complexity of its legal affairs and the laws that apply to it? For the lawyer: how can we help her practice law better, serve her clients richer and more effectively, design visually, but people most often confuse everything with « design » – it focuses on how information is presented to their audience and how to communicate the message to the public using visual graphic tools. It is the branch of design that deals with the appearance of things, but its concern stems not primarily from aesthetic value, but from the functionality of effectively conveying a message to people.
